An Overview of the Solid Commerce Platform

You can find and view your products in the Product Manager—the home for Product level information. You can also view and edit all product details on the Inventory Manager and Orders Manager pages.

The Inventory Manager is the most visited page in Solid Commerce. Once your account is populated with products and listings, you will manage them from here.

To update Inventory level fields such as Quantity, Cost, and Storage Location, you will expand the Warehouses or Vendors menus in the tree on the left.

To launch new listings, revise prices, update live listings, or change other Marketplace level information, you will expand the Marketplaces menu and select a Market List.

Once you've reviewed this article, you'll be ready to add a Warehouse, Vendor Inventory List (if applicable), and Market List to your account.

This option allows you to add a new product to Solid Commerce through the user interface.

This powerful tool allows you to search Amazon and eBay for specific products. It then imports the product information from the marketplaces, making creating new products fast and easy.

The Manage Product Attributes pop-up allows you to add and edit custom product fields.

This page displays all the online listings for each product, regardless of the marketplace. For example, if you have an item that is listed on eBay, Amazon, and your own webstore, the Listed Online page will display the item on three rows (one for each market).

The Listed Online page is designed as a reference tool. You can close listings, but there aren't many other management options. To manage a listing, find it in its Market List in the Inventory Manager.

After you select an item in an eBay Market List, and click the List products now button, it will be added to the queue. The eBay Listing Queue page gives you a chance to review the items you are trying to list. You can even delete items from the queue to prevent them from listing.

The Orders Manager page is the second most visited page in Solid Commerce. On it, you can search for orders, update order details, and change order statuses. You can also print pick lists, invoices, and packing slips.

This page allows you to upload orders exported from another system, such as a non-integrated webstore or marketplace (like Etsy). You can also upload a spreadsheet with shipment and tracking information.

This page allows you to enable email options, and add templates. Use the menu tree on the left to display the email options available for each marketplace. Keep in mind that the marketplaces already email buyers when orders are placed or shipped.

By including placeholders in your template, you can automatically populate emails with information such as the market order number or buyer's name.

Please see Creating a Vendor and Vendor Inventory List, to learn about adding a vendor to your Solid Commerce account. The article also includes instructions for creating a Vendor Inventory List to store your vendor's products.

The Sales Channel Connections page allows you to connect to any marketplace. The connection process varies from one marketplace to another. Each marketplace is set up on its own tab. The connection process for the marketplaces are documented in separate articles.

This page allows you to connect to each of your shipping carriers. We connect directly to your FedEx and UPS accounts to retrieve your negotiated rates.

The Reports menu gives you access to a variety of reports. Most people find the Top Sellers reports especially helpful. The Top Sellers reports include all of the products you sold during a specified time period, along with the total number of pieces sold.

Detailed order data can also be exported from the Orders Manager page.