Amazon FAQs

Q: How do I import my custom Leadtimes to Ship on my Amazon listings?

A:

IMPORTANT!

The Leadtime to Ship field is not included in any Amazon report, so we cannot import it.

However, Amazon requires that we submit the Leadtime to Ship field when we update quantities and prices or you click the Update Listings button. If we leave this field empty in the files we submit, Amazon will automatically set your lead time to their default value of 1-2 days.

If you have established specific lead times on any of your Amazon listings, you will need to add those lead times to Solid Commerce immediately after you import your listings. Otherwise your custom lead times will be reset by Amazon to the default setting of 1-2 days as we update quantities and prices or your update your listing settings. For a template and instructions, please see The Data That Imports With Your Amazon Listings.

 

Q: How do I change the Leadtime to Ship on my Amazon listings?

A: You can add a column to your spreadsheet with the header: amazon leadtime to ship. Amazon uses a range for their leadtime, but you only need to enter a single number in your Solid Commerce spreadsheet.

The Amazon lead time to ship is part of Amazon's inventory update file, so we can submit it without you needing to provide additional information, meaning you don't need to fill out the Amazon Flat File.

If you update Solid Commerce to match Amazon, you don't need to take any further action. If some items in Solid Commerce have different leadtimes than Amazon, select your items and click the Update Listings button.

 

Q: How do I update the tax field on my Amazon listings?

A: Solid Commerce has a product level field for specifying whether a product is taxable or not. In user interface, the Product Details pop up window has a "Taxable Item" check box on the right-hand side.

In Excel, the column header is: "taxable." You can choose Yes or No for each item in your file.

Solid Commerce passes your Taxable setting to Amazon as "A_GEN_TAX" or "A_GEN_NOTAX." If you change the Taxable setting of an item in Solid Commerce, you will need to click the "Update Listings" button to push the change to Amazon. The change will not automatically be sent to Amazon.

 

Q: Do I have to use “cost” as the value in my sell price field when utilizing the automatic re-pricer?

A: No, you do not. Whatever value the seller decides to populate in the sell price field for Amazon (or “Amazon Sale Price Exp” if working in Excel), will be the starting point for the re-pricer.

EXAMPLE:

  • Your sell price value for SKU "SC-123”is $40.
  • The pricing rule assigned to this SKU requires a minimum profit margin of $5.
  • In this case, the price for SKU “SC-123” cannot be set lower than $45 regardless of how low the cheapest competitor sets their price.

 

Q: What is the value in populating the word “cost” as the sell price?

A: Solid Commerce will automatically draw the value populated in the “Cost” field and use that value as the starting point for the re-pricer.

By populating the actual word “Cost”, you allow the re-pricer to automatically adjust the starting point of your cost based a new shipment you have received, or, if you use multiple vendors to fulfill the same item.

 

Q: Will the Amazon Re-pricer automatically adjust when I change a pricing rule?

A: Yes, it will. The Amazon Re-pricer works on a cycle.

NOTE:

Frequency varies by the number of items in your market list:

  • The more items you have, the longer it takes for the re-pricer to work through all items.
  • New changes will be implemented once the next cycle hits.
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Comments

3 comments
  • Why wouldn't SolidCommerce add the leadtime-to-ship & taxable fields as an option to their Inventory pages if they are required fields that are always exported to Amazon on a quantity change or Update Listing command?

  • Thank you for clarifying Adam,

    I have sent our Project Manager a Project Request form asking to add the Leadtime to Ship and Taxable Item fields to the inventory grid.

    Our developers are currently working on our New User Interface. We can certainly take your question into consideration with the New UI. As most of our efforts are focused on the New UI, I am not sure if this change will be implemented in the current user interface.

    I understand that you would like to see the taxable setting for all products in the search grid of your Market List. While that isn't currently possible, you can access the taxable setting in user interface. You can find it on the right-hand side of the Add / Modify Product page, which you can access by clicking on the Product Name or the pencil icon.

    A majority of our clients perform bulk listing and updates through Excel. Both of these fields are accessible via Excel: taxable and amazon leadtime to ship.

    Just to clarify when this data is submitted to Amazon:

    • Leadtime to Ship: quantity, price, updating live listings, new listings
    • Taxable status: updating live listings, new listings

    Thank you,
    Josh

  • Adam,

    Our Project Manager replied to your Product Request. He thanked you for providing your perspective.

    He believes that we should be able to add the Leadtime to Ship and Taxable Item fields to the grid view of the New User Interface and make them editable.

    To provide you with an update on the status of the New UI project, we are nearing completion of the Order Manager. Currently, we plan to release it to clients over time, even before we finish building the rest of the New UI.

    There is quite a bit of work left on the Inventory Manager, which is the part you need to use to view the Leadtime to Ship and Taxable status fields.

    Adding these fields to the current UI would take substantial time and resources away from developing the New UI. Excel will remain the only way to populate these fields for the time being.

    Thank you,
    Josh

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