Orders are not importing:
- Check that Order Import is on under Marketplaces> Sales Channel Connections > Shopify
- Check that a SKU exists on the Order in Shopify
- Check that the order Status is Paid/Unfulfilled in Shopify
- Check that the API Permissions on Shopify is Read and Write for Orders
Tracking is not posting back to Shopify after order is Shipped in Channels Manager
- Check that the order is Paid/Unfulfilled on Shopify
- Check that only one "location" is set on the product in Shopify
- Check that the sku on Shopify is set to "inventory is managed by Shopify"
- Check that no Shopify Apps related to tracking could be interfering with posting of tracking
Items are not importing:
- Check that the product has a SKU on Shopify
- Check that Item Import is on under the Marketplaces> Sales Channel Connections >Shopify
- Check that the API Permissions on Shopify is Read and Write for Products
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