| Error Message | Meaning | Solution |
| UPC has an invalid value of "############". Enter a valid value and try again. | UPC is invalid |
Check if the UPC is valid here: http://gepir.gs1.org/index.php/search-by-gtin Also check the number of characters, it should be 12 Client needs to use valid UPCs or they can enter "Does not Apply" in the product level UPC field
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| The package weight is not valid or is missing. Provide a valid number for the weight. | Client is using an eBay shipping business policy which requires weight and dimensions to calculate a rate and SC only sends weight and dimensions when Calculated shipping is used within Solid Commerce. | How to apply an eBay Shipping Business Policy via a Beta template:
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| Update Failed (123055110009): Variation specifics cannot be changed in restricted revise at... | Once a sale has occurred for any item in the variation group you cannot edit the variation specifics or images of that group | Client would have to close the listing and re-list |
| Before you can list this item we need some additional information to create a seller's account. | Check that pay pal is correct. Try unlinking and re-linking pay pal account | |
| Failed to insert into listing queue. Error: Input string was not in a correct format | check the qty expression | |
| org.xml.sax.SAXParseException: Character reference "" is an invalid XML character | eBay considers Unicode characters invalid, these are also known as non-ASCII characters. |
To remove Unicode characters, you can use notepad++
Checkmark: Select: NOTE: These invalid characters can exist not only in the Descriptions, but also in the title and item specifics. |
| Duplicate VariationSpecifics trait value in the VariationSpecificsSet container. | This error means that some of the variations that you are trying to list in a multi-variation listing have exactly the same item specifics options, so eBay couldn't recognize the difference between them. Check if your variations combinations are unique for your product. |
Typically, this error would be triggered when particular values of the multi-variation options in the Item Specific fields for the variation items are saved with a different capitalization. For example White and white Or in the case of JIRA SC-17266 there were spaces before and after the variation product attributes |
| Cannot list with both product listing details and item compatibilities. Either provide product listing details or manually specify item compatibilities. |
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| Selected category is not enabled for variation listings | Not all categories can have variations on eBay |
Only categories in this list have variations: https://pages.ebay.com/sellerinformation/sellingresources/multiplevariationslist.html |
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eBay Error: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy
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If the Title and Descriptions were working before and they get his error it may be due to their payment option on eBay |
Have the client change their account to eBay managed payments as the default option |
| Missing ModifyName container in ModifyNameList container. | Check that the variation items have a variation group assigned to them |
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