Important Security Alert: Potential Password Reset Attempt

Dear Valued Customer,

We are reaching out to inform you about a recent phishing scam targeting users of Solid Commerce. The safety and security of your information is our top priority, and we want to ensure you are aware of how to protect yourself against these threats.

Phishing emails or messages may appear to be from Solid Commerce, but they are fraudulent attempts to gain access to your personal information. These scams often include malicious links or attachments that can compromise your security.

To safeguard your account, please follow these important guidelines:

• Do Not Click on Suspicious Links: If you receive an email or message asking you to click on a link or provide personal information, do not click on the link or respond to the message.
• Verify the Sender: Always check the sender’s email address. Official communications from Solid Commerce will come from a solidcommerce.com or openretail.ai domain.
• Access Your Account Securely: Only access your Solid Commerce account by visiting Channelsmanager.com directly. Do not use links provided in emails or messages.

If you have any doubts about the legitimacy of an email or message, please contact our support team immediately at support@solidcommerce.com. We are here to assist you and ensure your account remains secure.

If you receive a suspicious email, please also contact us at support@solidcommerce.com.

Thank you for your attention to this important matter. We appreciate your cooperation in keeping your information safe.

Best regards,

Eran Pick
CEO, Solid Commerce