We're here to help you! There are several ways to receive assistance:
Support site: 24/7 access to articles and videos.
Account Manager: If you have one, email is a quick way to reach them.
Open a ticket: Tickets offer you fast response times and improved visibility. They also increase our accountability to you. To learn how to create one, please see How to Open a Support Ticket for Quick Response Times.
Chat with us: Click on the CHAT WITH SUPPORT link at the top of your Solid Commerce account.
Support hours: 6:00 AM to 6:00 PM PT, Monday - Friday.
Webinar recordings: For complete overviews of all Solid Commerce topics, see Webinar Recordings of Our Most Popular Topics.