Premium Feature: Order Automation Rules

We are delighted to announce the launch of our new premium feature - Order Automation Rules.

The Order Automation Rules feature enables you to automate your daily tasks, allowing for greater efficiency in your business operations. With the ability to create various automation rules, you can streamline your workflow and achieve increased productivity.


Please reach out to your Growth Advisor or our Support team to enable a 14 day trial of our advanced analytics feature! 


You can find Order Automation Rules under Admin >> Order Automation Rules >> Order Automation Rules Tab


Users can create new automation rules by clicking on the "+New Order Automation Rule" button.

On the left side of the screen, you will see three rule components:
"New Trigger"
"New Condition"
"New Action"


The process for creating a rule is straightforward and follows a simple logic:

WHEN: Something happens (Trigger)

IF (and): Specific condition(s) are met (optional) (Condition)

THEN: Take action. (Action)


As of the current version of Order Automation Rules, there are two triggers available:

  1. Order Created
  2. Order Updated

In the Conditions section, the current version of Order Automation Rules includes the following options:

  1. ASIN
  2. Buyer Notes
  3. Buyer is B2B Reseller
  4. Delivery Status
  5. Inventory Source
  6. Is Amazon Prime Order
  7. Is Domestic Order
  8. Is Ebay GDP Order
  9. Manufacturer
  10. Model Number
  11. Order Has Buyer Notes
  12. Order Has Gift Message
  13. Order Has Kit
  14. Order Has Wrap instructions
  15. Order Items Number
  16. Order Status
  17. Order Total
  18. Product Name
  19. SKU
  20. Sales Channel
  21. Ship To City
  22. Ship To Contact Company
  23. Ship To Contact Name
  24. Ship To Country
  25. Ship To Email
  26. Ship To Phone Number
  27. Ship To State
  28. Ship To Street Line 1
  29. Ship To Street Line 2
  30. Ship To Zip
  31. Shipping Method
  32. Storage Location
  33. Tag
  34. UPC

The Action section includes the following options:

  1. Ship To Contact Company
  2. Ship To Contact Name
  3. Ship To Country
  4. Ship To Email
  5. Ship To Phone Number
  6. Ship To State
  7. Ship To Street Line 1
  8. Ship To Street Line 2
  9. Ship To Zip
  10. Shipping Method

Based on these available conditions and actions, you can create various combinations of rules to suit your specific needs. It's worth noting that you can add multiple conditions and actions to the same rule, allowing for greater customization and flexibility in your automation process.

How to create a rule sample

Scenario: We need to ship eBay next business day orders with UPS Express shipping method

When new order is created in channels manager

If marketplace is eBay


   Shipping Method = UPS Express 

Then: Ship by date Next business day


Trigger: Order Created


Select first Condition: Sales channel equals to eBay United States 


Add second condition: Shipping method equals to UPS Express 



Add Action: Ship by date next business day 


Click NEXT 

You need to name the rule and if needed add description. 

After that your rule is created. 

Once done, all new orders from eBay with UPS express field ship by date will be changed to have a Ship By Date value of "Next Business Day".

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